Hebtai20 Privacy Policy — How We Protect Your Information
Your privacy is hebtai20's priority. This policy clearly explains what data we collect, how it is used, stored and protected — along with your rights as a user of our platform in Malaysia.
What Information We Collect
Account Information
When you register with hebtai20, we collect the following information:
- Full name as it appears on your identification document.
- An active, reachable email address.
- A mobile number registered in Malaysia.
- Date of birth for minimum age verification.
- Username and password chosen during registration.
Payment Information in MYR
To process deposits and withdrawals in MYR, we may collect:
- Bank account number or e-wallet (TNG, FPX).
- Bank account holder name for identity verification.
- Deposit and withdrawal transaction records.
- This information is processed through secure payment channels and is not stored in plain text.
Device and Browser Information
We automatically record technical details when you access the platform, including device type, operating system, browser version, IP address, screen resolution, and connection performance data. This information is used solely for technical purposes like error detection, display optimization, and enhancing platform security.
Platform Usage Data
We log platform activities such as games played, session duration, betting choices, transaction history, and feature interactions. This data helps us understand usage patterns, improve user experience, and detect any suspicious activity.
How This Information Is Used
Hebtai20 uses collected information solely for legitimate purposes related to delivering platform services. We do not use your data for third-party advertising without your consent.
The primary purposes for using your information are as follows:
- Identity and age verification — ensuring every user meets minimum criteria and registers with accurate information.
- Financial transaction processing — securely verifies and processes deposits and withdrawals in MYR.
- Service delivery — enables access to all platform features including games, Sports Betting and customer support.
- Security and Fraud Prevention — monitors and blocks suspicious activities or violations of terms of use.
- Service communications — sends important notifications related to your account, transactions and platform updates.
- Platform improvements — analyzes usage patterns to improve the quality and usability of the hebtai20 platform.
We Will Not
- Selling your personal data to any third parties.
- Using your data for unrelated advertising.
- Sharing your payment information without a security-related reason.
- Retaining data longer than necessary.
Cookies & Session Tracking
The hebtai20 platform uses cookies to enhance user experience and ensure essential platform functions work properly. Cookies are small data files stored in your browser when you visit our platform.
We use three types of cookies:
- Essential Cookies — required for login, session authentication and core platform functionality. These cookies cannot be disabled as they are essential to account security.
- Performance cookies — collects anonymous data on how users interact with the platform, helping us identify and resolve technical issues.
- Functional cookies — saves user preferences such as language, display settings and last selections for a smoother experience on your next visit.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect login functionality and account security.
Data Security & Information Sharing
Data Security Measures
Hebtai20 implements multiple layers of protection to keep your data secure:
- SSL encryption for all communications between your device and our servers.
- Passwords are stored using one-way, irreversible hashing.
- Continuous account activity monitoring to detect unauthorised access.
- Regular security audits conducted by our internal technical team.
Third-Party Sharing
Hebtai20 only shares user information in the following limited circumstances:
- Payment processors — information required to process MYR transactions through authorised channels.
- Legal requirements — if required by courts or relevant Malaysian authorities.
- Fraud prevention — shares only the minimum necessary data with authorised security service providers.
Your Rights as a hebtai20 User
You have the right to request a copy of the personal data we hold about you. Requests can be submitted through customer support and will be processed within a reasonable timeframe.
If any information we hold is inaccurate or out of date, you have the right to request a correction. Log in to your account and update your details via profile settings, or contact our support team.
You may request deletion of your account and personal data. However, financial transaction records may need to be retained for a certain period to comply with legal and audit requirements.
Privacy Policy Updates & How to Contact Us
Hebtai20 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology or business practices. Any significant changes will be communicated to users via in-platform notifications or email. Continued use of the platform after changes are made constitutes acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the hebtai20 support team via live chat on the platform or email at: [email protected]. We are committed to responding to all privacy-related enquiries in a timely manner.
Your Data Is Safe — Time to Get Started
Hebtai20 takes your trust seriously. All information you share with us is handled responsibly, in accordance with applicable data protection laws in Malaysia. Create an account today and enjoy a safe entertainment experience with us.
Privacy inquiries: [email protected]